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Measuring and improving the customer (patients and employees) experience

Measuring and improving the patient and employee experience is a primary strategic objective for Aldara Hospital and Medical Center. We partner with HealthLinks / Press Ganey to provide the following feedback solutions:

  • Press Ganey’s Patient Voice Survey enables us to have ongoing meaningful and actionable insight into every aspect of patient perception throughout the care continuum.

  • Employee Voice Survey helps us capture and integrate the voices of our employees through three different domains: Organization Domain, Manager Domain and Employee Domain.